My $2300 CPU has been on their trucks for 4 days and it's already 3 days past the scheduled delivery time. I tried to get them to just bring it to the shop where I can pick it up but apparently they don't know which trucks your packages are on and have no way to communicate with the drivers. They have no way of telling you when your package might arrive during the 10 hour expanse of their business day so if getting the package is important to you you're stuck waiting around possibly all day long. Beyond irritated.
They no longer accept an emailed return address if you want to shop something back. You have to wait until the receiving party ships you a hard copy return sticker. They were unhelpful and when we decided to just pay for it ourselves, the clerk went on break! Time waist!!!!
I would have expected better customer service dealing with a local place. Not the case.
UPS is way more flexible. DHL let's you communicate directly with driver via text. Working with FEDEX is like working with USPS.
Avoid FedEx at all costs
I have had great experiences here, sending all sorts of items from documents to large equipment. The manager is wonderful, incredibly competent and very efficient.
Not big on troubleshooting issues regarding FedEx Ground deliveries. Got directed to call customer service to change delivery options.
Go to Postal Annex instead!! Terrible customer service. Super rude employees. Paid $6.50 for a box I can get anywhere for free. When I told them I didn't want that and tried to return it, they told me that they don't take returns..... thanks for nothing.
Fedex Office Print Ship Center is a US Store based in Bozeman, Montana. Fedex Office Print Ship Center is located at 1013 W College St, Bozeman, MT 59715, USA.
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