I have been a paying customer over the years yet I feel like they would rather I not enter their store. And I can assure you that I won't be going back. There is really no excuse for this disgusting display of horrible customer service. It is not that hard to be nice to people.
I have enountered extreme rudeness and unprofessionalism over the years at this store. I normally choose not to go in but sometimes I like to look at the jewelry collection. I went in yesterday and was met with extreme rudeness from two sales people. The first one acted like she was very putout by me just being there. The second--a young man, was actively hostile and angry towards me for simply asking for help with the jewelry which he said he hated anyway. The owner is also very unfriendly.
Sold some dimes on February 8, 2017. Spot was 17.75$. Was told they would buy my silver for 17.00$. I accepted. I went home and double checked the math. They paid me 15.21$/ Troy ounce. I called Williams gallery and was met with hostility. I was never given an apology for my troubles, was never offered the difference in what was owed to me. Only just bring the money and come get your silver. I did just that. At the store I was handed a bag of dimes, I asked if this was all about f them? They did not run the dimes through the counter. I would not recommend Williams gallery to anyone. They knew I was confused and they attempted to cheat me.
Great customer service and fair prices. Very knowledgeable resource for coins and currency.
I would not recommend this store.
I have been dealing with Dale & Jon for several years. Very knowledgeable and honest!
I was pleasantly surprised with their knowledge and helpfulness. I had some old nickles, and they identified them and gave me an approximate value for no charge -- I didn't even buy anything.
Williams Gallery Inc is a US Store based in Bozeman, Montana. Williams Gallery Inc is located at 29 S Tracy Ave, Bozeman, MT 59715, USA.
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