Helpful, low-pressure sales staff. Store is well organized. Pricing seems to be intentionally confusing.
We were sick with anxiety. We did not want to spend that much and more importantly we did not want a large credit inquiry on our credit report.
We didn't feel they were trustworthy so we purchased elsewhere.
That was NOT good news. Despite carefully explaining our budget and limitations they took it upon themselves to TRIPLE the credit request.
Costomer service was great and they talked us through the differences in beds. Staff was knowledgeable enough. Only down side is that the delivery was very unreliable. We had a date of delivery but no time of silvery.
I enjoyed being served by the staff while there, however they made a serious error after we left. We clearly stated that we had a certain amount of money saved and additionally were willing to borrow a particular amount. We signed a credit request checking that it was the amount we were willing to borrow. We were approved for that amount. We went home to sleep on the decision- at that point we were happy and pretty confident we would purchase. About an hour after we left the saleswoman called to say "Good news! I got your credit line increased by $(TRIPLE what we requested)!"
Sleep Number is a US Lodging based in Bozeman, Montana. Sleep Number is located at 1919 W Main St #2, Bozeman, MT 59718, USA.
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