They need to be on time with their services. It's a big inconvenience when they have your car for five hours when they say they only need it for two hours and you miss a very important meeting because of it.
Gallatin Volkswagen had a great sales representative assist us (Brook Coppock), and the finance manager was respectful of our time and not pushy. The whole team was very accommodating. We have a couple loud children and never felt like their presence in the dealership was resented by anyone, and Brook even had the detail shop clean out my truck for me when we test drove our Volkswagen Atlas.
Brook aka "Uncle Buck" and Tyler were very professional and great to work with it. We love our new Touareg.
When I experienced a t-bone crash in my 2009 Rabbit, I credit the VW car with saving my life (airbag and shoulder belt worked great). Naturally I wanted another VW. Because we had had successful service appointments with Gallatin VW, I called them and asked if I could get a car with good mileage, a bright color (!) and a manual transmission. Brook went to work and found me a 2017 Jetta, which was in Montana and had to be shipped to Bozeman. THEN because Brook wanted to save me money with the August incentive package, he arranged to BRING THE NEW CAR directly to me in Melrose, about 120 miles away. The day before, I went through all the requisite paperwork with Tyler, so when Brook had paperwork for me to sign, I had no surprises. Very impressed with the service and with Brook and Tyler. Thanks guys! I love my new, stick shift red Jetta!
My wife and I were very happy with our experience. If you are interested in buying a Volkswagen, give Gallatin a shot.
We found the car we liked at 3 pm, came to the store at 5:30 and drove it away at 7. Good Group.
Gallatin Volkswagen is a US Car Dealer based in Bozeman, Montana. Gallatin Volkswagen is located at 8340 Huffine Ln, Bozeman, MT 59718, USA.
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